Infrastruttura Persone

Fully remote · Full time · One position

Legal Virtual Assistant for will registration in the UAE

You take a client's will from approval to registration: government portal submissions on video call, translators, court returns, client messages and a CRM that is always true.

  • USD 1,100 a month + bonus
  • Fully remote
  • Monday to Saturday
Apply now

The conditions

Everything you need to know before you apply

Contract

Contractor agreement with Mardef Consulting FZCO, with a confidentiality clause covering client documents

Schedule

9:00 to 18:00 UAE time (13:00 to 22:00 Manila), Monday to Saturday, Sunday off. You work on UAE and Philippine public holidays

Location

Fully remote. We give you a UAE SIM for WhatsApp and client calls

Pay

USD 1,100 a month, paid monthly in USD

Bonus

USD 7 for every published client review that names you, USD 14 for every video testimonial, whoever records it

Leave and trial

20 days of paid leave a year. 15 days of onboarding as a trial period

The work

What your day looks like

We help people living in the UAE register their wills with the Dubai Courts and the Abu Dhabi Judicial Department (ADJD). Our clients trust us with their passports, their Emirates IDs and decisions about their families.

  • Submit wills on government portals (Dubai Courts, ADJD) on a live video call with the client: upload the stamped will, guide the client through the OTP, take the payment.
  • When the court sends a submission back, read the note, fix what it asks for and re-send it the same day.
  • Book and reschedule appointments with the authorities for our clients.
  • Send approved wills to our translators the same working day, and check names, ID numbers and dates on the Arabic version before it goes to the client.
  • Answer clients on WhatsApp and email and run follow-ups. Inbox zero on both at the end of the day.
  • Keep the CRM true at every moment: a stage moves the minute the action is done.
  • Close the day with a short recap of the open items, by client name.
Hands typing on a laptop on a white desk

For the first weeks

You work directly with the founder. After that, a senior member of the delivery team who knows our processes looks after you.

You will not run sales or onboarding calls.

Who we are looking for

Someone who enjoys seeing things in order

  • Ideally 2+ years as a legal secretary or paralegal at a law firm or notary office. Immigration or visa processing, or other work filing on government online portals, also counts.
  • Fluent English, written and spoken: you will be on video calls with clients.
  • Any CRM experience is a plus. Reading Arabic is a big plus, not a requirement.
  • Having worked in the UAE, or with companies based in the UAE, is a big plus.
  • Your own laptop, fiber internet of at least 50 Mbps that holds video calls without dropping, a mobile backup connection, and an isolated place where you can work undisturbed.
  • No certificates needed.
A remote workplace by a window, with a laptop on the desk

This job is not for you if

  • you need the same reminder twice;
  • you go ahead when something doesn't add up;
  • your recap says everything is done when it isn't;
  • you disappear without warning.

We would rather hire someone sharp and maniacally precise who knows nothing about law than a legal expert who has to be chased.

How it works

Four steps

  1. Application and a few questions

  2. Practical test

  3. Interview with the founder

  4. 15 days of onboarding

Apply

Your application

Before you start

First your details and your CV. Then eight quick questions and five work situations, on this same page. Read each situation to the end before you answer: the details matter, as they do in this job.

Attach your CV, or write a few lines about yourself: one of the two is enough.

Application received

Thank you. One last step: eight quick questions and five work situations. We need them to read your application properly.

Answers received

Thank you, we now have everything. We read your CV and your answers and write to you in the next few days with the next steps. We reply in any case, even if the answer is no.

PDF or Word, up to 10 MB.

0 characters

Eight quick questions

One tap each.

1. Your legal experience

Choose an answer

2. Have you filed applications on government online portals (immigration, visas, courts, permits)?

Choose an answer

3. Have you worked with a CRM?

Choose an answer

4. Can you work 9:00 to 18:00 UAE time (13:00 to 22:00 Manila), Monday to Saturday, including UAE and Philippine public holidays?

Choose an answer

5. Do you have your own laptop, fiber internet of at least 50 Mbps, a mobile backup connection and an isolated place to work?

Choose an answer

6. Your English

Choose an answer

7. Can you read Arabic? It's a plus, not a requirement.

Choose an answer

8. When could you start?

Choose an answer

Five work situations

There are no trick questions. Choose what you would really do.

1. A client is on a video call with you, ready to submit. Just before you upload, you notice that the nationality in the will is different from the nationality on the client's ID. The client is in a hurry. What do you do?

Choose an answer

2. At 17:30 a submission comes back from the court with a note asking for the client's renewed Emirates ID. You finish at 18:00. What do you do?

Choose an answer

3. It's 17:55 and you are writing your daily recap. Your inbox is empty except for one email from a client that arrived four days ago and that you never answered. What do you do?

Choose an answer

4. A client's name is spelled wrong on the government portal. It wasn't your mistake. Her husband writes in the WhatsApp group: "This is unacceptable." What do you do?

Choose an answer

5. Yesterday you moved a client's card to the wrong stage in the CRM, and an automatic message with the wrong information went to the client. You notice it this morning. What do you do?

Choose an answer